You are very responsive to any questions no matter how stupid and you help discern issues when they occur (in specific: You resolved the issue as to why we could not cancel the flood insurance). Your staff is very pleasant to deal with and seems to be very knowledgeable about insurance.
I’ve been with Matt and his team now for more than ten years, and while I have been fortunate to have only a few claims in that time, each one has been handled like a dream.
I use Clark insurance for both my cars, two houses, and even a renter’s policy and I wouldn’t change providers for anything. They have done a great job and treated me like a king since the very beginning.
Matt and his team have always been available for us, their customer service is excellent. You can always get in touch with Matt, even if it is after hours, you can send him an email and he will get back to you shortly.
This type of customer service is extremely hard to come by in any industry. I would recommend Clark Insurance Agency to anyone!
Matt is highly committed to his profession, his community, and family. From day one I have been treated like VIP by his agency. Among other things, Matt was able to instantly reduce my car insurance costs as well as add value to my home insurance policy. Being an independent agent he is able to match you with leading industry providers that best suit your needs.
I am fortunate to have only had storm damage to my home once since working with Matt. His team was absolutely sensational in responding to a tree through my living room ceiling. He was literally at my home within 20 minutes of calling him and had an emergency restoration company at my home within an hour. You simply will not find better customer service in the insurance industry.
Clark Insurance has taken care of my business and personal insurance for years. The service I receive for my family and my company is second to none. Matt’s team is always helpful when I call in or email, they really do treat you like family.
Matt makes himself always available, I trust Matt with my family and my business. I would recommend Clark Insurance for any insurance needs.
Love the monthly newsletter! It’s fun and informative. The staff at Clark Insurance Agency is incredibly friendly and helpful.
I’ve lost count the number of times Matt has gone out of his way to help me in a variety of situations. He is much more than an insurance agent. He is a trusted advisory. Plus, the speed at which he responds to questions and requests makes me wonder if he ever stops looking at email. Love these guys!!!